Customer Reviews for Gary's Auto

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Here’s what some of our Delafield, WI customers are saying about us:

Professional, knowledgeable, friendly staff, quality repairs, fair prices, prompt service and a local shop. I like doing business with Gary's Auto Repair for all the above reasons.

Daniel Miller Gary's Auto Customer Review

Have a complicated automobile... Looking for a knowledgeable, honest and fair, efficient and a very well run auto repair facility. It is Gary's Auto Repair, right here in Delafield. Cappy and Max are a great front end to an excellent staff in the shop. These folks really care...And can repair just about any brand and model. Including several of my own... :-)

Jerome D Sayles Gary's Auto Customer Review

I know that it was just an oil change, but good job and good reasonable price on my Audi Q5.

Myron Feldman Gary's Auto Customer Review

Thank you for the excellent attention to details. We appreciate your service, always have.

Linda Sumwalt Gary's Auto Customer Review

You guys are the best! Awesome service...I would recommend to anyone!

Anne Bralick Gary's Auto Customer Review

1st of all, I was a bit reluctant to bring my car to a place in downtown Delafield. I thought it might be expensive because of the location. I was referred by an oil change place out on hwys 18 and 83 in Wales. I had a problem w my sunroof not closing and this was the 3rd place I brought it to have it fixed. The 1st one couldn't do it and referred me to a dealer, which I never usually take my cars. The dealer again gave me a great reason why I never take my cars there. They couldn't fix it either and gave me a quote of $2000 to get it replaced. I brought it to Gary's and you were able to fix the problem!! Max was great and I also knew I needed a new wheel bearing and after Max told me it was a safety issue, I had the work done at Gary's. You earned my business. Thank You.

Patrick O'Donnell Gary's Auto Customer Review

Very friendly, professional & responsive. Will use them again.

Bob Lestina Gary's Auto Customer Review

Professional, timely, reasonably priced and efficient!

Eugénie Pabst Gary's Auto Customer Review

I have gone to Gary's Auto for a number of years and have found the service to be superior and the work very professionally done. Cappy and Max are always friendly and helpful and Max has given me a ride to and from my home when my car needs to be there for any length of time. The price for service is very reasonable. I will not take my car back to the dealer for service and when this car is replaced I will continue to use Gary's Auto.

Gayle Maney Gary's Auto Customer Review

Just wanted to take a moment to express my gratitude to the Team at Gary's Auto. I have always had good experiences with my service visits and recently had a major issue with my older, higher mileage vehicle. The staff was extremely thorough in exploring my options for repairs and being upfront with the costs. They were also very patient with me while I took the time to weigh my options. Ultimately, I decided not to have the repairs done and they were still very professional when I told them of my choice. I appreciate their team for being friendly, honest and for all of their professional services. I will continue to recommend them to others in need of quality mechanics.

Eva Overholt Gary's Auto Customer Review

Nothing but the best . Best auto service company I've dealt with in 50 years.

Dennis Schaefer Gary's Auto Customer Review

Love this place!! The service is always excellent and fair priced.

Jill Bax Gary's Auto Customer Review

Quality parts, experienced staff and super nice to work with, couldn't ask for more!

Walter Zawadzki Gary's Auto Customer Review

Fantastic service replacing my radiator. Work was done on time and budget. These guys are honest and fair.

Eric R Gary's Auto Customer Review

Although a bit pricey, I couldn't be more happy with what Gary's Auto did to my truck. I've never felt it run so smoothly. Gary's Auto preformed quite a bit of work on my Ram 1500 in a very timely manner. I would recommend taking your vehicle to them for any service you may need. I will most definitely continue to use them if my truck or any future vehicles I may have needs anything done to it.

Anthony Mason Gary's Auto Customer Review

Great services, I would not take my car anywhere else. I'm taking my car to 3 different places in the area and Gary's Auto has exceeded my expectations! Reasonable prices, great service, Great responsiveness!

Mag Miller Gary's Auto Customer Review

Very pleased with the service I received as a first time customer. Max was great to work with. He clearly communicated what my vehicle needed, how much it would cost, and when the work would be completed. I received a text message when my car was ready.

Lacretia Graf Gary's Auto Customer Review

Gary's is definitely the one stop shop. Very personalized staff. If Capy or Max can't get it done for you nobody can. Very competitive on pricing and fast turnaround. The owner is hands on doing the work right next to the other guys. I highly recommend them for all your repair needs.

Mike Butenhoff Google Review

I would not trust anyone else. I get personal service and can always count on being treated like part of the extended family. They have taken care of me for 20 yrs.

Shirley Krase Gary's Auto Customer Review

Gary's Auto is great. They get the job done. Very nice people. I recommend them to fix anything that you need.

Ann Becker Gary's Auto Customer Review

Honest guys and very friendly. Get all my work done in a prompt manner.

Ted Horstick Google Review

5 Stars!

Scott David Google Review

Every one of Gary's automotive mechanical team is professionally highly skilled, always helpful and genuinely courteous. We have been customers of Gary's for nearly 30 years and we were never ever disappointed or displeased about anyone or anything. We shall remain always grateful and loyal customers, recommending Gary and his staff where ever this opportunity may present itself.

Heide and Dr. Paul Gulgowski Gary's Auto Customer Review

Gary's Auto Body is the best. They provide friendly and professional service with fair prices. I always trust their advice and value that I have such a reputable car service station to depend on in Delafield. They are a great community service business for the Lake Country Area.

Kathleen Lestina Gary's Auto Customer Review

Always excellent service! Excellent explanation of problems found and review of what was done! Prices always fair and work done on time. Staff are all friendly and very courteous! Gary's is a great asset for Delafield!

Hayes H. Gary's Auto Customer Review

We have received wonderful service from Gary's Auto. Everyone we have interacted with is so helpful, knowledgeable and friendly. You have a wonderful asset in Max at your front desk.

Debbie Walton Gary's Auto Customer Review

We will not hesitate to bring our vehicles to you for servicing. Your integrity and honesty is commendable! Dream Kitchens (Delafield)

Jim Kucek Gary's Auto Customer Review

I have been using Gary's for many years and never had a problem with quality or timeliness. Their estimates are accurate and the staff is very cordial and personal. I called them regarding an emergency tire repair and they told me to come in and they would take care of me. Their technician stopped whatever he was doing and repaired the tire immediately and I was on my way in less than 10 minutes. The cost for this repair was minimal - they really take care of their customers!

John Hale Gary's Auto Customer Review

This was my first visit to Gary's garage and I'm very pleased with the service and the wonderful staff and of course they did a great job on my car. I definitely will be a repeat customer.

Nancy Lamonte Gary's Auto Customer Review

They went above and beyond! My husband had to stay a bit later than usual at work so I had 2 little kids when my car was ready for pickup. They drove my car to come get me so I didn't have to worry about changing out the car seats or walking up there with 2 little ones in the rain! Thank you!

Amber Dalton Gary's Auto Customer Review

Always courteous and accommodating. Definitely would recommend them.

Tim Schuenke Gary's Auto Customer Review

Have taken my cars to Gary's for 30 years. Always happy with the work. If something is not quite right, they always stand behind their work. Nice friendly bunch of guys. Always very accommodating, working around the customers schedules.

Paul Neumiller Gary's Auto Customer Review

Over the years you have been reliance, honest and excellent in your services rendered and assistance when needed. I always depend on your help when needed. Thanks!!

Mike Hausman Gary's Auto Customer Review

As always, prompt, professional care with excellent quality and timeliness.

Chris Reikersdorfer Gary's Auto Customer Review

I have been taking my cars to Gary's for years, great service, fair prices and friendly staff.

John Thanas Gary's Auto Customer Review

For years I have taken both my wife's car and my car to Gary's Auto. They are professional and knowledgeable. Recently I had my tires replaced with suggested Michelin Defenders. They are awesome and highly recommended. Gary's auto also has a great warranty package on their tires. I will continue to have both cars serviced there!

Casey Carney Gary's Auto Customer Review

I trust Gary's Auto to be helpful, honest, timely, and fair. They have consistently treated me and my vehicle very well!

Jane Krohn Gary's Auto Customer Review

Staff is friendly and courteous, service work is great, prices are fair. I have used Gary's Auto for my auto service for 30+ years. Always satisfied. If there is a problem, they make it right.

Paul Neumiller Gary's Auto Customer Review

The gentlemen at Gary's were very friendly, professional and completed the job in the timeframe they committed to. They were very thorough and brought to my attention other items that needed immediate repair. Thanks guys for a job well done.

Scott L. Gary's Auto Customer Review

Nice and fair technicians. My girlfriend received a proper explanation of the issues on her vehicle and what it would take to fix them. Good job!

Nickolas Lee Google Review

Thanks Gary's! 5 Stars from me as well

Jerry S. Gary's Auto Customer Review

Gary's has become my go to shop. They can be trusted to do only what's needed! The last repair was diagnosed over a period of time. I had a check engine light that gave several different repairs. Erick cleared the alarm and kept records of it in my file. He researched the fix for the alarm and called me back for the repair. If this isn't professional personal service you tell me what is. I would definitely recommend Gary's for your maintenance and repair needs.

Mike Butenhoff Gary's Auto Customer Review

I second all of the audits above! My first visit and it won't be the last was above expectations! The staff is friendly and efficient and I actually enjoyed the experience . It is great having you less than a mile from my home!

Diane Gruenke Gary's Auto Customer Review

Gary's always does a great job with our cars. Whenever there is a concern they are willing to help. Dependable, great follow thru and don't leave you waiting for answers!

Ruth Hytinen Gary's Auto Customer Review

I've been here twice now and both times the staff is extremely friendly and understanding. When they call about a consult, they explain everything in terms you can understand and aren't the type of mechanics that will attempt to rip you off (like some I've been to). It's a bit of a drive for me to get there, but with how great Gary's Auto is, it's worth it.

Brittany Fitzgerald Gary's Auto Customer Review

My car broke down in Oconomowoc at about 1:30 PM. I called 4 places and they all said they couldn't see me that day. I needed emergency repair, and the fifth call went to Gary. Gary's auto took me in, making no promises that I'd be finished that day. I made it clear how important it was and they were willing to keep their technician late just to finish the job. I could not be more pleased with the quality work, timely service, and the willingness to go above and beyond for me. I will always be grateful. Thanks so much.

Ben M Gary's Auto Customer Review

Nice guys - they explain everything in the simplest possible way with diagrams and they do service one even showing up on the day something is needed very happy with them

Lisa Gdaniec Gary's Auto Customer Review

As usual, Gary's Auto Repair did a great job on my BMW. I can always count on the repairs to be completed with skill and fairly priced.

Bob Warns Gary's Auto Customer Review

Gary's Auto is an excellent shop! I highly recommend their services! Each visit has been quick, pleasant and professional, with repairs completed correctly on the first visit. Thank you Gary's Auto!

Chad Gary's Auto Customer Review

Took my car in because it was m aking an odd noise when steering in either direction. Gary's mechanics diagnosed the problem but seeing the car had relatively low miles, Max contacted the dealer to find out the issue was covered under warantee....turns out, it was a waranteed condition. Thanks to Gary's staff for working in my best interest. Instances like this remind me why I've trusted Gary's for so many years. Thanks Gary's & thanks Max.

Bob G. Gary's Auto Customer Review

Excellent service for me for last 13 years. Courteous, fair, prompt and highly professional. They have kept my Audi TT (2001) in mint condition. Would not think of going elsewhere.

Joseph Donofrio Gary's Auto Customer Review

Excellent service for me for last 13 years. Courteous, fair, prompt and highly professional. They have kept my Audi TT (2001) in mint condition. Would not think of going elsewhere.

Ted Andersen Gary's Auto Customer Review

Gary's is definitely the one stop shop. Very personalized staff. If Capy or Max can't get it done for you nobody can. Very competitive on pricing and fast turnaround. The owner is hands on doing the work right next to the other guys. I highly recommend them for all your repair needs.

Mike Butenhoff Google Review

They really know what they're doing with European cars! Last year, I took my somewhat smoking and slightly whining Saab to a different repair shop, they couldn't figure out what was wrong and suggested I would need to get a new engine (which would cost more than the car was worth haha). When I got it back, it was smoking heavily, so, I took it to Gary's Auto on a recommendation from a fellow Saab owner at a Hartland gas station. They figured out that the turbo needed replacing. Once they had the part, I quickly got my Saab back with no smoking or whining at an extremely reasonable price!

Last month, when my car refused to start and I couldn't diagnose it (checked fuses, battery, fuel pump, no OBDII codes), I got it towed to Gary's and they figured out it was the crankshaft position sensor and it was ready to pick up later that day! Plus, I had a coupon!

Megan McNally Google Review

5 Stars!

JJ Rabbit Google Review

5 Stars!

Matthew Bringe Google Review

Great people, service and pricing. I would highly recommend to anyone in the Delafield area!

Jim O. Google Review

Stopped by with a flat tire and no appointment. They had a great sense of urgency and took excellent care of me. I work in automotive service and I can't say enough about this place! HIGHLY RECOMMEND!!!

Lisa Gittings Google Review

The Staff at Gary's Auto were professional and personable. They were able to make repairs on our car the same day at a fair price. There were no surprises when we got the bill. Will use them again.

Ted Andersen Gary's Auto Customer Review

We had just moved to Delafield 1 year ago, when our BMW ran into problems. Gary's Auto was able to quickly diagnosis and fix the issue. Recently we added a Mercedes to our cars, Gary's Auto is the only place we will take our car for maintenance. Always fits us in, always honest with pricing, always pleasant and gives fantastic service! I recommend Gary's Auto to friends and family.

Cindy Tiffany-Frey Gary's Auto Customer Review

I have been taking my cars to Gary's Auto for the past 20 years and have not once been disappointed. The repairs are done thoroughly and correctly every time. I love the courtesy 30 point inspection each time I bring it in. It shows Gary's team wants to make sure everything is in good condition and safe to drive. Everyone is so friendly and courteous even when I try to explain what the problem is in terms that are probably not mechanically accurate. They listen and get on it as quick as possible. I tried going to other repair shops but I always return to Gary's. They have my loyalty and continued business!!

Georgine Meyer Gary's Auto Customer Review

I have dealt with Gary and Gary's Auto for many years. I have always had complete trust and confidence in the work his technicians have done for me, and on the rare occasion that my car needs to come back, Gary and company have always made things right. It is a pleasure to deal with compentent and honest folks!

Bob Cooper Gary's Auto Customer Review

I have written a short review before, but recently I have had contact with an angry reviewer of Gary's service. I can't (& don't) believe what the reviewer said about the service.
My experience has been very positive, and I have known Gary since the very beginning of what I call an excellent career in finding problems, diagnosing them, and expeditiously fixing them.
We are very lucky to have such a fine auto service right in our neighborhood. I have a 2003 Honda and my wife has a 2000 Honda; we have had excellent care from Gary always. I would recommend him to everyone.
Best regards to Gary's Auto!

John W Rabby Google Review

Best auto repair around. Everyone at Gary's auto is great to work with. We've been going there for years and are always pleased with their service. It's nice to work with people you trust. Would highly recommend.

Kathy Sidders Google Review

Honest, great service. Been using them for the 16 years we've lived in the Lake Country and won't ever change.

A Google User Google Review

GREAT AND HONEST!!! I have been taking my 2005 Ford F150 to Gary's for all major fixes and I have to say that they do an AMAZING job. I had a situation with my truck a few years ago where the check engine light came on. Gary told me two things; 1. That the light was for a bad catalytic converter that would cost $1,300 to fix and 2. That I should take it to a Ford dealer because even though I was over my 36,000 mile warrenty this would be covered by Ford still under a different warrenty. This is only half the story. When I took it to Ford they gave me a run around that it wasn't a bad catalytic converter and that they would have to charge me for a 'computer upgrade'. Two days later after Ford's 'computer upgrade' my check engine light was back on again and guess what they needed to replace, my catalytic converter. Imagine that. It says a lot about a company when they are willing to turn away money to do what is best for the customer. A few years have past since that but needless to say I take my truck to Gary's for everything but gas. Truck is running GREAT and I have 203,000 miles on it and plenty more to go. THANKS GARY!!!!

A Google User Google Review

I have lived in Delafield for over 10 years and have taken all my vehicles to Gary's for the entire time. They service my BMW, Honda, Toyota and other vehicles over the years. Always do their best to squeeze me in to meet my schedule and have always met my expectations. Techs are good and seem to be up-to-date with all their current training. Gary and Cappy have always treated me with respect. I recommend Gary's to all my friends.

A Google User Google Review

Gary's Auto is the BEST ... They take care of my Dodges and keeps them running perfect all the time.. Never had a problem with the way they fixed my stuff and at a very fair price.. I broke down on the other side of Milwaukee on a job site and Gary himself came and picked me and my truck up within 45 minutes... He didn't have to do that but it was much appreciated!!! Thanks for everything

A Google User Google Review

I take my Land Rover, BMW, and Saab to Gary’s whenever they need some mechanical attention or just for their regular maintenance. Cappy runs the front office and is always helpful and calls me by my first name no matter how long it’s been since I last was in the shop. The techs in the back have always been able to fix anything I’ve given them. It’s nice to have a shop that I trust so close by. Thanks guys!

A Google User Google Review

I stumbled on Gary's Auto just by driving around the area and seeing quite a few foreign cars in their lot. After bad experiences with other mechanics and local BMW dealerships, (misdiagnosing issues and charging an exceptional premium for repair services) I gave Gary's Auto a try when Firestone told me they weren't able to solve my car's oil leak issues. I was thoroughly impressed with the way I was treated as a new customer, and I thought the price they charged to fix my car was very fair. I later found out from other people I know that they are great, reputable mechanics. My confidence has been built and I plan to return whenever my car needs service.

Scott S. Yelp Review

Absolutely GREAT experience! Walked me through issues via FaceTime so they could get it back to me faster, offered up lower cost solutions, very professional

Aaron N. Yelp Review

Stopped in on our way back to Oregon today. I noticed I was low on oil. They did a fluid check, added a little oil and sent us on our way. Max was very friendly and did not charge us. If we lived in this area, he would be our mechanic! Thank You, Brad

Brad L. Company Reviews

Been going to Gary's for ma ny, many years with a bunch of different cars. Each time they did a professional job of evaluating what the problem is and then giving you a good explanation of what needs to be done to fix it. The prices are fair and the work is done on time. Pleasant to work with and always treats you with respect. Can't go wrong with Gary's.

Jim W. Company Reviews

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